Enhance Collaboration and Communication

Pinnacle use Flo10, which is now part of Milient's brand.

Flo10 was introduced to provide a flexible intranet platform to deliver clear company communications and valuable knowledge in an exciting and fresh way.

“We are communicating business values, objectives, and an element of fun across the team. The Flo10 platform helps us to connect to each other more easily and has the potential to expand even further,” says Jocelyn Gregory.

Client-Value Led Practice

The 75-strong practice is client-value led, with many projects coming via positive referrals and repeat work. Jocelyn Gregory, Operations Manager, explains how these achievements are supported by having the right environment, culture, and systems in place: “We are using cutting edge technology and collaborative methods to consistently deliver the highest level of service”.

Flo10 was straightforward and enjoyable to implement. “It has gone really well with helpful support when needed,” says Emma Headington, Business Support Administrator. “We look forward to it evolving further,” confirms Sarah Vallance, Operations Assistant.

Advice for Successful Implementation

In terms of advice, Jocelyn Gregory highlights the importance of having the right team in place for delivery: “Have a mix of viewpoints on the steering group to get a well-rounded outcome”.