From Spreadsheets to Complete Project Visibility

Services Design Solutions (SDS) is a forward-looking, dynamic construction consultancy specialising in the design of mechanical and electrical engineering systems for buildings.

SDS design innovative, flexible, energy-efficient functional solutions for hospitals, schools, universities, public buildings, commercial and industrial projects. They pride themselves on their market leading quality and responsiveness, where they offer design capabilities across a range of disciplines helping to create exceptional environments for living, work, or leisure.

Our client has built strong, long-term, collaborative relationships with local clients, project partners and stakeholders and has a reputation for providing sustainable, practical, well-thought-out designs.

Project Flow has has been configured to manage all aspects of a project through one intuitive and efficient platform, regardless of task complexity or the number of engineers involved. As their spokesperson explained, “Before we moved to Project Flow, our information was disjointed, and we had a flat view of information. Now, our information is all centralised and we can drill down into the information, so costs billing and project success can be seen in real time.”

SDS needed a solution that would speed up their internal processes, and provide their team with a daily overview of what was going on with the projects, ensuring everyone could easily access information at the same time. "Project Flow gave us visibility of our projects that we needed, as well as bids, billing information and time recordings. With Project Flow there isn't a massive learning curve, so many are so complex to use, and Project Flow isn't. It is intuitive as well, which makes a huge difference.”

She explained that Project Flow's reporting functionality has helped them manage their projects better. “Having a handle on our reporting now means we can ensure our team are on track against the targets we have set for them. With Project Flow our team can monitor projects more closely and can see everything as it is in one place, giving them more control over their projects.”

Seamless journey

When asked about their journey with Project Flow from implementation to support she answered;

“Even from the beginning when we did the integration and set up, it was all very thorough, nothing was left to chance about how our data would be transferred. We had very few problems and those we did were not major and were resolved quickly. The whole process has been seamless, they had thought of everything ahead of time. We are very happy with Project Flow.”

“The whole Project Flow (previously Rapport3) team is very good to work with. We always get great service from the support team who are always responsive and supportive with what we need.”

We are delighted with the experience SDS have had so far with Project Flow and we look forward to seeing how they continue to maximise the potential of the technology.