Reference Story | Rivernile

Moment is Functional, With Excellent Customer Service

Rivernile selected Moment for its robust client data management and seamless documentation features.

Frustration with Generic Tools Led to Moment

Nile James Jeremiah is the owner of Rivernile - a consulting engineering company, founded in 2022.

After trialling numerous different project management tools, including Excel and Monday.com, Nile felt there was always something missing. A Milient ad on Google introduced Nile to Moment, which quickly became Rivernile's solution of choice.

''A lot of these softwares, they look alike, but Moment was different,'' Nile explains. He found that the powerful client data management and comprehensive documentation features made Moment stand out against other project management softwares.

Easier Managing of Client Information

''As an engineering company, our first step is to register the business, ensuring that we maintain comprehensive client information from the outset,'' Nile explains.

Moment has significantly simplified client data management at Rivernile. All client data, including project status, is organised in one central system, easily accessible to the entire team.

Seamless Adoption and Personal Support

Beyond Moment's functionality, Nile raved about the smooth process of adopting the systems.

Throughout the whole process of adopting moment, Nile found there was always a team member available to provide support - something he did not experience with other software solutions.

''With Moment, I always had someone to turn to for support - something I didn't get from other tools,'' he said. ''Moment is functional, with excellent customer service that feels more personal,'' Nile mentions. ''To me it's about the personal relationship as much as the software itself.''

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“Moment is more functional, with excellent customer service that feels more personal”

Nile James Jeremiah
Owner | Rivernile

About Rivernile

Nile James Jeremiah founded consulting engineering company, Rivernile, in 2022. Based in Aarhus, Denmark, Rivernile specialise in providing advice and support for building and construction projects.

While consulting with both private and corporate clients, Rivernile build and maintain strong working relationships with clients throughout the course of their projects, ensuring quality and effective execution.

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