Next Level Collaboration & Compliance

SGP use Flo10, which is now part of Milient's brand.

Before implementing Flo10, SGP relied on key staff members to ensure necessary project tasks were completed using tools such as document checklists, a separate PIM system, and a basic intranet. As workloads increased, it became challenging to keep teams informed of the latest best practices and official processes.

Enhancing Compliance and Safety Standards

Flo10 ensures that quality knowledge is available to everyone, supporting technical queries and resolving problems by connecting colleagues with the required expertise. The tracker feature captures necessary project information for compliance with Professional Indemnity and ISO (9001 and 14001) standards. The platform is particularly effective in addressing the latest Building Safety Bill and the new competence requirements for the Principal Designer role, enabling SGP to quickly identify high-rise building projects and maintain a 'golden thread' of fire safety information.

SGP works across ten sectors and promotes knowledge sharing through a matrix structure of sector-focused champions and cross-sector support groups, such as the design team. For example, the design group might discuss new efficiencies and lessons learned in the residential sector that are relevant to other sectors as well.

"You have access to all the important related sector knowledge such as parameters documents, standard specifications, useful examples, the latest guidance, and our approved portfolios.”

- Marcus Madden-Smith, Partner

Flo10 supports this knowledge management challenge by structuring digital assets into a single, easy-to-use interface.

Future Development: Project Intelligence

The next phase of Flo10 implementation will introduce project landing pages to create a valuable knowledge library supporting future bids and projects. This feature will include lessons learned, images, design documents, and reports. The BIM Execution Plan (BEP) and access to the collaboration tool (the CDE) will also be clearly displayed to assist the team on live projects.