Reference Story | Horan Rainsford Architects

One place for practice knowledge and project delivery

Horan Rainsford Architects needed a central home for their projects, documents and practice standards. With Milient Knowledge Portal and Project Flow, they now have one connected way of working, from finding the right information to running the project.

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Knowledge everyone actually uses

Horan Rainsford Architects use Milient Knowledge Portal (previously Flo10) alongside Project Flow.

Before Milient, information was spread across different places, which made it hard to find what was needed and to keep standards consistent. Bringing it into Knowledge Portal changed that. According to Associate Mark Walker, the practice’s quality manual has gone from a document people rarely opened to a daily reference point for the files and guidance the team relies on.

The team has also seen stronger engagement and a clearer view of what everyone is working on.

“Our quality manual is now used on a daily basis,” explains Mark Walker.

Projects and knowledge, working together

With Project Flow, Horan Rainsford Architects manage their projects in the same Milient environment as their practice knowledge. Instead of switching between disconnected tools, the team can move from the standards and guidance in Knowledge Portal to the day-to-day running of projects in Project Flow, giving directors and project leads better oversight from start to finish.

Support that keeps moving

The practice values both Milient’s capabilities and the support behind them. Mark Walker notes that there’s real enthusiasm across the team for using the platform, and they’re keen to build on it further, including the Contribute and Reading List modules in Knowledge Portal.

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About Horan Rainsford Architects

Based in Blackrock, Horan Rainsford Architects undertake all types of work, from private domestic commissions to large-scale commercial developments.

Horan Rainsford Architects are driven by the collaborative application of design excellence and attention to detail. These values led to the investment in Flo10 which has led to a notable improvement in the efficiency and effectiveness of how information is shared across various platforms and departments.

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