Centralise Knowledge to Boost Collaboration

PLP Architecture use Milient's Knowledge Portal, previously known as Flo10.

Prior to implementing Milient, important project documents were stored in localised folders which staff had limited access to. With the growth of the company, PLP began developing more and more documentation and guidance for staff but lacked a centralised system to share it.

Choosing Milient

Gavin Bailey-Hague explains that the team researched a number of intranet providers but in terms of offering and functionality, Milient’s Knowledge Portal was the right fit for their needs. The flexibility to customise the look and feel of the intranet, alongside the ability to adapt and grow with the product were two of the key reasons for choosing Milient above other providers.

“We knew early on that we would have a great working relationship with Milient,” says Gavin.

Together with improving access to knowledge and fostering collaboration, Milient has encouraged a culture of self-service as staff have access to tutorials, guidance, and best practice examples on demand. The homepage is kept up to date with important information, company news, events, and key documents so staff are always aware of the latest practice communications.

Integration and Flexibility

Paul Tupper, Senior Associate Partner at PLP Architecture, also added that Milient was further ahead in the ability to connect and integrate with other leading AEC software than our competitors.