GSP use Milient's Knowledge Portal, previously known as Flo10.
The rapid growth of the business highlighted the need for a consolidated knowledge and project management system. Milient was adopted to improve internal communications, collaboration, and project quality and compliance.
Enhancing Knowledge Management
One of the key challenges associated with business growth is maintaining communication and consistency across all offices and departments. Ellen Fraser describes Milient as a collaborative tool that provides everyone with an understanding of company activities and easy access to the right information. The platform has enhanced Gateley Smithers Purslow’s culture of knowledge sharing, making it simple for staff to find and engage with company standards, guides, policies, and news. The long-term plan is to transition from internal emails and messaging services to sharing most, if not all, company communications via their Knowledge Portal.
