Discover how C+W O’Brien enhanced their operations, effectively capturing specialised knowledge from in-house experts, and accelerating decision-making with Milient's Knowledge Portal.
C+W O’Brien addressed challenges in rapid growth and where looking for solutions to capture and share crucial knowledge.
Milient facilitated the capture of specialised knowledge with Knowledge Pages which allowed the team to curate and share information effectively.
Our tracker streamlined data collection and management. By aligning with quality management systems, such as the RIAI practice guidelines, C+W O'Brien are able to reduce risks.
The centralisation of information in Knowledge Portal accelerated decision-making, crucial for emergency response, stakeholder requests, or compressed schedules.
C+W O’Brien appreciated customisation capabilities and seamless integration into their workflow processes.
”Milient's Knowledge Portal has transformed the way we manage knowledge and projects. Its customisation and efficiency in data collection have made it an indispensable tool for our architectural endeavours.”
Davitt Lamon Associate Director | C+W O'Brien Architects
The benefits of choosing Milient as your knowledge management system
1. Efficient Onboarding
Rapid growth posed a challenge in integrating new team members, making it difficult to share knowledge effectively. Knowledge Portal provided structured knowledge sharing, streamlining onboarding and ensuring new hires quickly acclimated to the practices unique processes.
2. Specialised Knowledge Owners
Specialised knowledge in areas like digital construction, sustainability and modern construction methods was dispersed. The platform's Knowledge Pages became a dynamic repository for specialists to take ownership of their expertise and share knowledge with the rest of the team.
3. Quality Assurance
Aligning with QMS and industry guidelines was a complex process. Tracker optimised data collection and management, fortifying the QMS and reducing risk.
4. Accelerated Decision Making
Decisions need to be made quickly in critical situations, but scattered information sources and decentralised data can hinder informed decision-making. Knowledge Portal acts as a hub for key data and information that is crucial in emergencies and speeds up efficiency.
5. Adaptable Solutions
Integrating a new software solution into existing workflows can present potential disruptions. Knowledge Portal is designed to integrate with leading AEC software and become a key part of your practice workflows.
Milient's Knowledge Portal integrates with Microsoft Teams, Power BI, SharePoint, Deltek, Rapport3, CMap, OpenAsset, and more.
Take part of the benefits!
Take control of your projects and resources with a complete operational tool. Project management, time management, resource planning and invoicing, all in one system.
