Henry J Lyons Gains Faster, Clearer Financial Insight with Project Flow

Henry J Lyons uses Milient's Project Flow, previously known as Rapport3.

As one of Ireland’s leading architectural practices, Henry J Lyons required a project management system that would allow them to access critical data quickly and efficiently. However, speed alone wasn’t enough — the data also needed to be clear, contextual and easy to interpret.

As Fiona Heskin, Financial Director, explains: “It’s about getting data quickly. Originally, you would see an overall figure without context. It’s useful to have a quick overview - it’s very helpful.”

Their previous system presented data in a way that was difficult to read and analyse, limiting its usefulness and slowing down financial and operational processes.

Choosing Milient

Henry J Lyons turned to Project Flow to resolve the issues caused by their previous system and to gain greater visibility into their financial data. The ability to integrate accounting systems and reduce manual processes was a key factor in the decision.

“Accountancy integration is very good,” Fiona said of the system, breaking down some of the points she and the team found the most useful. “We’re able to save on a lot of double entries.”

The team also experienced a noticeable improvement in the speed and quality of detailed reporting, enabling them to transition from static figures to meaningful insights.

Benefits of Milient

Project Flow’s reporting tools have helped Henry J Lyons strike a balance between high-level oversight and detailed financial analysis. Features such as billing schedules enable the team to clearly identify who needs to be invoiced and when, thereby reducing manual effort and improving efficiency.

The system's flexibility enables both quick reviews of trends and deeper analysis when required—a combination that has proven particularly valuable.

Power BI integration has further enhanced reporting speed and customisation, allowing team members to run reports faster and tailor outputs to their needs.

Integration and Support

Beyond the software itself, the customer experience has been a standout benefit for Henry J Lyons — particularly the way feedback is reflected in ongoing product development.

“I really like the constant improvements to the product, especially how they’ve redesigned certain aspects. It’s 100 times better than what we used before.”

Fiona also praised the accessibility and responsiveness of the support team:

“Any issues on the technical side, they’re always there. If you give them a call, you’re not on hold for hours.”

In addition to direct support, Henry J Lyons has benefited from focus groups designed to help users gain deeper insight into specific aspects of the system.

Final Thoughts

The impact of Project Flow at Henry J Lyons is clear. Improved data presentation and faster access to meaningful insights have made internal processes more efficient and less time-consuming.

“I think it’s a very good system. Of the systems I’ve seen over the years, I think it’s probably the best.”